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    In 2019, Zantel approached Delmec to carry out a site assessment and a solution based rectification design with a list of required quantities per site on the given list of towers, as all the towers are located in Zanzibar making them highly likely to rust within a short time. All sites awarded to Delmec are self-supported lattice towers on greenfield sites.

    After struggling with other suppliers on the quality aspect of the works, Zantel chose Delmec for our experience, expertise and unmatched engineering heritage.

    Customer profile – Zantel Tanzania

    Zantel is one of Millicom’s brands, a leading telecom and media company dedicated to emerging markets in Latin America and Africa. Millicom sets the pace when it comes to providing innovative and customer-centric digital lifestyle services to the world’s emerging markets.

    Services we provided

    TIMS Customer RECORD ANALYSE ADVICE IMPLEMENT QUALITY MANAGE

    Delmec provided the following services:

    • Record
    • Analysis
    • Advise
    • Implement

    Solution

    • Delmec provided full in-house solutions from audit to corrective maintenance and strengthening of the lattice sites.
    • Future proofing of the Zantel portfolio to increase the lifespan of the portfolio.
    • Maximising the revenue potential of the Zantel portfolio by carrying out strengthening works.
    • Using Delmec’s combined survey and design processes, specific issues on sites were captured and actioned immediately to further remove risk from the entire portfolio.
    • Increasing quality on site and striving for a “first time right” approach.

    Results

    Revenue
    Designing and implementing bespoke solutions to increase the revenue potential on a structure whilst removing risk from the portfolio.

    Cost
    By adopting Delmec’s design and implementation model, Zantel can avail of our experienced teams to reduce costs by combining the services.

    Sustainability
    Zantel’s portfolio can accommodate future tenants and get customers on the sites quicker and easier.

    Data
    By capturing accurate and valid data on the portfolio, Delmec can advise Zantel for all future upgrades in an efficient manner.

    We, Zantel, appreciate the work carried out by Delmec on the tower audit and refurbishment. We had a number of issues with our tower on which they succeeded in doing an audit in 2019 and 2020 as well as rectification in 2019. With the quality and services offered, we are happy to continue working with Delmec on future cases.

    Amiri Mshana Head of Network Operations

    TIMS Customer RECORD ANALYSE ADVICE IMPLEMENT QUALITY MANAGE